Shipping policy

Helpful Links

Track My Order
Process a Return

Domestic Shipping

We strive to process all orders within 1-2 business days. However, during high volume periods, such as holidays or popular collaboration drops, please allow up to 5 business days for your order to ship.

All orders ship Monday through Friday, excluding holidays. Orders placed Monday through Friday after 12pm EST, including 2nd Day and Next Day, will be processed the following business day. Orders placed Saturday or Sunday will be processed on Monday.

Orders placed Monday-Friday with Ground shipping deliver 7 days a week. Orders placed Friday with Next Day shipping will deliver on weekends. Orders placed with 2nd Day do not deliver on weekends. We do not ship on the weekend or U.S. holidays.

Once your order is authorized, you will receive a confirmation email. When your order is dispatched, you will receive shipping confirmation and tracking details. You can also track your order here.

Customization: We’re excited to offer custom embroidery on select styles. Please allow 5-7 business days for processing before shipping; items in your order will ship together once customization is complete. There is a chance some items may ship separately from our stores. If you need an item sooner, we recommend placing a separate order. All orders ship using the method selected at checkout, including expedited options.

International Shipping

International orders ship, Monday through Friday, excluding holidays. Duties and taxes are prepaid and calculated at checkout. International shipments take 2-5 business days for delivery.

We strive to process all orders within 1-2 business days. However, during high volume periods, such as holidays or popular collaboration drops, please allow up to 5 business days for your order to ship.

We ship to the following countries and territories:

All prices on our site are based on the US dollar, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that issued your credit card. 

All orders require the full amount due at the time you place your order. All import taxes and duties are the responsibility of the customer.

Once placed, orders begin processing with our warehouse and cannot be canceled or changed. We are unfortunately unable to do the following:

• Update addresses
• Update products within the order
• Add or remove products to/from the order
  
• Add Gift Packaging

If you would like to return your order once you receive it, please refer to our return policy. We apologize for any inconvenience.

Once your order is authorized, you will receive a confirmation email. When your order is dispatched, you will receive shipping confirmation and tracking details.

Delivery times are estimates and are not guaranteed by LoveShackFancy in the event of forces of nature or other uncontrollable events.

You can track your order on our tracking page here.

Please note that a $9 restocking fee will be deducted from your refund for online returns. If you prefer store credit, or you'd like to return your order at one of our store locations, the restocking fee will be waived. We do not allow online returns to be shipped to stores; the return must be made in person.