Shipping policy

PAYMENT

We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We accept PayPal, Amazon Pay Google Pay, Apple Pay, and Shop Pay. We do not accept personal checks, money orders, or direct bank transfers. 

Gift cards can be purchased on www.loveshackfancy.com and at one of our retail stores located in the United States. Gift cards purchased at one of these locations can be used online and in store. If you receive a gift card from an online return, your gift card is only eligible to be used at www.loveshackfancy.com.

All prices on our site are based on the US dollar, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that issued your credit card. 

All orders require the full amount due at the time you place your order.

Once placed, orders cannot be canceled.  Please refer to the Return Policy.

All import taxes and duties are the responsibility of the customer.

DOMESTIC SHIPPING

We aim to process all orders within 1-2 business days; however, due to high demand during the holiday season and potential carrier delays, delivery times may vary and cannot be guaranteed. Rest assured, we strive to deliver your orders promptly.

All domestic orders ship via FedEx Monday through Friday, excluding holidays. All orders, including 2nd Day and Next Day, placed Monday through Friday after 12pm EST will be processed the following business day. All orders placed Saturday or Sunday will be processed on Monday. Please allow 1-2 business days for orders to ship. We do not ship on the weekend or U.S. holidays, however we do deliver 7 days a week.

INTERNATIONAL SHIPPING

International orders ship via FedEx International Express Shipping, Monday through Friday, excluding holidays. Duties and taxes are prepaid and calculated at checkout.

International shipments by FedEx International Express Shipping take 2-5 business days for delivery.

We ship to the following countries and territories:

Åland Islands, Albania, Algeria, Andorra, Anguilla, Armenia, Austria, Belarus, Belgium, Brazil, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Chile, China, Côte d’Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominica, El Salvador, Equatorial Guinea, Eritrea, Finland, France, French Southern Territories, Gabon, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Guinea-Bissau, Vatican City, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Jordan, Kosovo, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Malaysia, Mali, Malta, Mexico, Monaco, Namibia, Netherlands, Niger, Norway, Poland, Portugal, Réunion, Romania, São Tomé & Príncipe, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Togo, Turkey, United Kingdom, U.S. Outlying Islands, Uzbekistan, Vietnam, Israel, Saudi Arabia, Qatar, Australia, New Zealand (16 of 17 regions) 

CONFIRMATION & TRACKING

Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive shipping confirmation and tracking details. We are not able to ship to P.O. box addresses and cannot change shipping addresses once an order is submitted.

Orders are not shipped with signature required unless this shipping method is selected at checkout. LoveShackFancy is not responsible for any lost or stolen packages shipped without signature required to confirmed correct delivery address.

Delivery times are estimates and are not guaranteed by LoveShackFancy in the event of forces of nature or other uncontrollable events.

You can track your order on our tracking page HERE.

SHIPPING METHODS

Ground orders over $300.00

Free

Ground orders under $300.00

$10.00

Ground with signature required

$15.00

2nd Day

$35.00

2nd Day with signature required

$45.00

Next Day

$45.00

Next Day with signature required

$55.00

International Shipping

Duties & Taxes Calculated at Checkout

 

For any further inquiries please contact us at customerservice@loveshackfancy.com.